# Incidents
There are **2 ways to know if you have incidents**:
1. **A** **user contacts you directly** through the provided email, that’s added manually with the add button along with all the other information given.
2. **The user does it in the GetComplied form** and you receive an email.
When you get an incident you can:
1. **Solve it yourself;**
2. **Assign the task to someone on your team;**
3. **Comment the incident;**
4. **View the incident and what it concerns;**
5. **View the history of the user's incidents.**
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