Incidents

There are 2 ways to know if you have incidents:

1. A user contacts you directly through the provided email, that’s added manually with the add button along with all the other information given.

2. The user does it in the GetComplied form and you receive an email.

When you get an incident you can:

1. Solve it yourself;

2. Assign the task to someone on your team;

3. Comment the incident;

4. View the incident and what it concerns;

5. View the history of the user's incidents.